Issue with WLAN and Wi-Fi Direct Function on OfficeJet 200 Mobile

[Bartl84]

Dear Sir or Madam,

I am experiencing the following issue with a device: SN: [personal info removed] (OfficeJet 200 Mobile).

The WLAN and Wi-Fi Direct functions can no longer be activated, and the device indicates that they have been disabled.

Using the HP Smart App, I attempted to adjust the settings in the web interface. While I was able to change the administrator password successfully, all changes except for the wireless settings are saved.

Is there a way to reset the device to factory settings? A reset option is not available in the printer's menu.

Thank you for your assistance!

Best regards,

Friedrich

[ferRX]

Hi @Bartl84 

Please follow steps from the next video to restore defaults:

>> https://www.youtube.com/watch?v=enWr21xT5KQ&ab_channel=PrintersandScanners

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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