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‎01-20-2025 12:08 PM - last edited on ‎01-20-2025 01:55 PM by Retired

HP Recommended
Product: HP OfficeJet 200 Mobile Printer
Operating System: Microsoft Windows 11

Dear Sir or Madam,

I am experiencing the following issue with a device: SN: [personal info removed] (OfficeJet 200 Mobile).


The WLAN and Wi-Fi Direct functions can no longer be activated, and the device indicates that they have been disabled.

Using the HP Smart App, I attempted to adjust the settings in the web interface. While I was able to change the administrator password successfully, all changes except for the wireless settings are saved.

Is there a way to reset the device to factory settings? A reset option is not available in the printer's menu.

 

Thank you for your assistance!

 

WhatsApp Bild 2025-01-20 um 19.34.05_b3ceb66a.jpg

 

Best regards,

Friedrich

Category:
1 REPLY 1

‎01-21-2025 02:34 AM

HP Recommended

Hi @Bartl84 

Please follow steps from the next video to restore defaults:

>> https://www.youtube.com/watch?v=enWr21xT5KQ&ab_channel=PrintersandScanners

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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