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‎01-22-2026 02:50 PM

HP Recommended
  • I have an issue with a HP officejet pro 9015E. It is an older printer that we have not used in quite a while. Started a new office up and wanted to use this printer. Was going to just plug in through the printer cable for print jobs from multiple people on laptop. When starting the printer up we get an error stating that we are to use setup cartridges that came with the printer. As stated earlier, this printer has been previously set up. Whatever the setup cartridges were no longer exist. However, this is the only screen that comes up each time we power to printer up. I seen no options to access settings for anything else. We purchase brand new cartridges and installed, and this is nothing to improve our situation. I am stuck on what to do next. I'm at a loss to even try to get it on to a Wi-Fi signal. I have no idea how to update the firmware if that is needed. Any help that can be provided is appreciated.
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