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‎12-15-2018 10:27 AM

HP Recommended
Product: Envy 120 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I've been using my Envy 120 foir some time now with very few issues.

Now, all of as sudden, I must setup the wireless every time I print.

once I do that it will print. if there are more that 1 in the queue I must setup the wireless again.

I'm using the samne router i was using when I got the printer.

 

Any ideas???

James

1 REPLY 1

‎12-16-2018 01:53 PM

HP Recommended

@JamesJ1

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the printer. I will be delighted to assist you here.  

 

Superb description and terrific observations made before posting. Kudos to you for that. 😉 

 

Follow this link and update the firmware of the printer.

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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