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HP LaserJet Managed MFP E42540f
Microsoft Windows 11

Hi All,

 

I'm having a bit of trouble with the HP TWAIN software

My small business uses a software to manage costumers and this software has an in-built scanner feature that uses HP TWAIN to scan pages directly into the software

When I try to scan something from this software I get the following message:

 

VaclavFriend_0-1702304163757.png

I have Disabled Job Reservation on the HP TWAIN App, but then then a message will appear Scan is disable. I want scan without Job reservation. 

 

Someone help me please ?

Thanks, Vaclav. 

 

 

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