Issues with HP Universal Print Driver for Windows PCL6

[Doug10583]

Some math teachers in my school have noticed that documents involving math equations created in MathType are not printing correctly on our HP printers. what I have discovered is that the printers that are set up to use a model-specific HP print driver print the documents properly, but the printers set up to use the  HP Universal Print Driver for Windows PCL6 are the ones that do not print the math documents correctly. Our IT department has told me that HP no longer makes model-specific print drivers for Windows 10 and that HP recommends customers use the HP Universal Print Driver for Windows PCL6.

Does anyone know if there are any plans to update the HP Universal Print Driver for Windows PCL6 to fix whatever is causing the current issues?

Thanks!

[dansdaduk]

I think that the strategy is to provide printer-specific full-feature drivers when a new device is first produced, but (as time goes by, and new versions of operating systems arise) to move to support via one or the other of the Unversal Printer Driver variants.

Note that from Windows 10 onwards (post version 6.1 of the UPD), the PCL5 variant is not supported - only the PCL6 (PCL XL) and PostScript (PS) ones.

New versions of the available UPDs are produced periodically, containing fixes for (some) reported problems.

Exactly what is the issue with "... math equations created in MathType are not printing correctly  ..."?

If you provide full details (including the printer models this problems occurs with), it might mean something to someone in the forum (probably not me, as I have no knowledge of MathType).

[Doug10583]

Thanks for your response. The issue is that fraction bars and absolute bars are printing out a lot thicker than they appear on screen. So, for example, the following:

when printed out using the HP Universal Print Driver PCL 6 ends up looking like this:

Some examples of printer models this is occurring with:

- LaserJet Pro 400 M401dne

- LaserJet P4014n

- Color LaserJet Enterprise M651