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Microsoft Windows 11

Hello All

I have a new computer running Windows 11.with an AMD Ryzen 7 processor. 

Printer is my old J4680

I can not find a driver to get the printer working.

I still have my old drivers from the last computer.  However, when I install, there is only an "Exit" showing on the installer, I have tried both the basic and full install drivers. 

When I run the HP Scan Doctor, it does find the printer, however when clicking on Get Installer, I get a "Page can't be reached" message.

The driver does work on my Windows 10 machine.

1 REPLY 1
HP Recommended

Hi @C207 

 

Try with the software download from the next link, 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.