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‎07-04-2021 06:58 AM

HP Recommended
Product: Deskjet plus 4130

I already have a hip plan but printer stopped working so today I have purchase the printer stated above. On account page it lets me add a new printer but then keeps asking me for a code. I cannot set my existing plan on my new printer.

Category:
1 REPLY 1

‎07-07-2021 05:08 AM

HP Recommended

@Dhale2

 

Welcome to HP Support Community


I would like to help

 

You need to enable Web Services on the new printer to get the Claim Code

 

Please refer to page 75 in the User Guide: http://h10032.www1.hp.com/ctg/Manual/c06611086.pdf

 

Also refer to this Link: https://support.hp.com/us-en/document/c04754134 for help in enrolling the new printer in Instant Ink


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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