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‎09-03-2023 05:01 PM

HP Recommended
Operating System: Microsoft Windows 11

I have downloaded the appropriate drivers to my new laptop for my canon MX 492 printer. I have the printer connected through USB connection.  During the set up, the laptop cannot find the printer. I know the USB cord is connected and is in working order.  I have followed the instructions available on the HP website without success. I’m looking for more instruction please.

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1 REPLY 1

‎09-04-2023 01:32 AM

HP Recommended

As this is an HP support forum you will probably find a better answer on the Cannon support site.




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