Solved: Laptop not showing colour print option in setup - HP Support Community

Stuartwriter · ‎03-26-2021

HP 4650 printer is linked to HP Pavilion laptop on Windows 10. Windows test page prints in colour. But laptop printer setup doesn't show a colour option meaning I can't print anything else in colour. Have uninstalled printer and reinstalled. No success. What's the fix please?

ShlomiL · ‎03-26-2021

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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ShlomiL · ‎03-26-2021

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

Stuartwriter · ‎03-29-2021

Success! Thank you.

Laptop not showing colour print option in setup

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