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SNicollas
HP Recommended
Serial Code: [Personal Information Removed]
Hello, I'm a property manager here at an apartment complex in Texas.
For about two weeks the printer has been "Initializing" (Sept. 5th). Our printer is very vital in our business so on day two of it "Initializing" I switched it on and off(Sept 6th). I was then able to print and scan items to my email. The next day I came back and it still on this screen(Sept 10th). I waited for it all day and the only thing that was changing was the numbers increasing. I turned it off and on again as I needed to use it(Sept 11th). I tried scanning items to my email and nothing would go through, I tried printing and nothing would print. I haven't touched it since Sept. 12th as it's unusable in the initializing state and now just on. It's been now initializing for over a week and there is no site of it ending as the only thing changing is the numbers.
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