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- LaserJet MFP M140we cant connect with my computer

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02-09-2023 11:28 AM
I just bought this printer 'LaserJet MFP M140we'
I plugged it in and pressed the wifi button as indicated in the manual. But when I go to system preferences and look for the printer my computer doesn't find it. If I look at the wifi signals on the top right of my screen the printer is indicated, which means that the wifi button works and my computer recognizes the device.
I wanted to download an app called (HP smart) that apparently can help find my printer but my computer is High Sierra and because the model is too old it cannot update to 10.14 which is needed for this app.
1 REPLY 1
02-24-2023 01:02 PM
Welcome to the HP support community
I understand that you are unable to install the printer, I am glad to assist you.
This printer supports Mac OS High Sierra 10.13.
You can install the printer using HP Smart app.
Here are the steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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