• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

LaserJet MFP M141w Printer not working in USB

1 REPLY 1
HP Recommended

Hi @nspirova,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP LaserJet MFP M141w printer isn't working when connected via USB, here’s a checklist to help you fix it:

Step-by-Step Troubleshooting

1. Check the USB Cable and the Port

  • Make sure the USB cable is securely connected to both the printer and your computer.
  • Try a different USB port on your PC.
  • Try a different USB cable if you have one — the cable might be faulty.


2. Power Cycle

  • Turn off the printer and unplug it.
  • Shut down your computer.
  • Plug the printer back in and power it on.
  • Restart your computer and try again.


3. Install the Latest HP Drivers

 

4. Use HP Smart App (Optional but Recommended)


5. Check Device Manager (Windows only)

  • Press Windows + X > choose Device Manager.
  • Look under Printers or Universal Serial Bus Controllers.
  • If you see a yellow triangle or "Unknown Device" for the printer:
    • Right-click > Uninstall device
    • Disconnect the USB and reconnect — Windows should reinstall it properly.

 

6. Default Printer Check

  • Go to Settings > Bluetooth & Devices > Printers & Scanners.
  • Make sure the M141w is set as the default.

Try a test print.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.