LaserJet P1102 Doesn't Display Error Messages

[AljosaCT]

I got this problem today...

I used my LaserJet printer for a few years and it never had any problems. When I bought my new computer it worked fine, but today I wated to print a few pages and it sort of worked...

It was printing fine, but when it ran out of paper printer would usually bink red light and it will display an error message on my PC telling me to add paper and to click continue to continue printing.

This time it didn't!

Printer was stuck....

I tried reinstalling driver but it didn't work. I read something about deleting some things from pc related to printer but it failed. I tried printing anything and again, it works but error/status messages don't show up on my pc.

I don't know what happened. It works fine on my parent's laptop, it worked fine on any computer, but it just doesn't work here 

If anyone can help me... thank you!

                                                                              -AljosaCT

[Raj1788 · Accepted solution]

@AljosaCT

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

I understand that the printer stopped printing, need not worry I'll be glad to assist you.

Appreciate your efforts in trying to fix the issue.

I suggest, Use HP Print and Scan Doctor to check connectivity

If you have Windows 10 or 8, download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions. Skip to the next step if your computer does not have Windows 10 or 8.

1. Download HP Print and Scan Doctor.

2. Run HPPSdr.exe from the download location on your computer.

3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer in not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

4. Click Fix Printing.

If the issue persists, I recommend you delete the driver at the root level and retry, follow the steps below:

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers

Then, Click on this link:  https://hp.care/2Hqi0xb to download the driver and install it.

Keep me posted, how it goes! However, I'll try and follow up in next 24 to 48 hours to doublecheck on the issue.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[AljosaCT]

@Raj1788

Thank you for tring to help me with my problem. I tried it and it worked. My printer printed out a test page and it worked. Later I removed all paper from the tray and started to print a page to see if load tray massage will appear on my PC and it did.

Again, thank you a lot!

                             -AljosaCT

[Raj1788]

@AljosaCT

Thanks for the reply.

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

Feel free to get back to us for any other technical queries

 Take care now and do have a fabulous week ahead.

 :)Cheers:)