• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-19-2020 02:39 PM

HP Recommended
Product: LaserJet P1109w
Operating System: Microsoft Windows 10 (64-bit)

When I tried to install HP drivers on my LaserJet P1109w printer, I get a message that says: "extraction failed. Cannot delete output file."  How do I handle this? I am trying to install it on an HP  Desktop PC -6QLUPOV, which I just bought online from HP.

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2020 11:04 AM

HP Recommended

Hi,

Please browse to C: and delete the LJP1100_P1560_P1600_Full_Solution folder.

 

Now, try launching the installation again and check for any difference.

 

If no installation screen appears, browse to C:\LJP1100_P1560_P1600_Full_Solution and double-click HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-21-2020 11:04 AM

HP Recommended

Hi,

Please browse to C: and delete the LJP1100_P1560_P1600_Full_Solution folder.

 

Now, try launching the installation again and check for any difference.

 

If no installation screen appears, browse to C:\LJP1100_P1560_P1600_Full_Solution and double-click HpSetup.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.