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‎10-24-2020 01:56 PM - edited ‎10-24-2020 01:57 PM

HP Recommended
Product: LaserJet P2015d
Operating System: macOS 10.15 Catalina

In the past two days my LaserJet P2015d won’t print. The Mac sends the data to the queue which does not start the printer. No lights flash to show printed has gotten data. When will HP and Apple issue a fix and is there a work around until the issue is fixed?

Category:
1 REPLY 1

‎10-24-2020 04:08 PM

HP Recommended

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling.

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

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