• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-07-2023 02:07 AM

HP Recommended
Product: HP LaserJet Pro MFP M127fw
Operating System: Microsoft Windows 10 (64-bit)

LaserJet Pro MFP M127fw firmware update.The firmware updates are not working. Nothing happens on the printer side even though the firmware update tool reports success. Restarted the printer after the update

Category:
3 REPLIES 3

‎01-08-2023 05:25 AM - edited ‎01-08-2023 05:25 AM

HP Recommended

Hi @cp3736,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing firmware update issues with your HP Printer.

 

Please download and install the firmware update on the windows computer connected to the printer from this web link.

 

You may also refer to this document to know how to update the firmware: https://support.hp.com/in-en/document/c02919168 

Let me know if this helps.

Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎01-09-2023 07:41 AM

HP Recommended

I have installed it and it says the installation is successful but my printer still shows the old firmware

Was this reply helpful? Yes No

‎01-09-2023 07:54 AM

HP Recommended

Hi @cp3736,

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.