Laserjet 100 color MFP M175nw Win10 Driver Install Error

[allanlam]

I cannot install laserjet 100 color MFP M175nw Win10 Driver Install Error. I have read through this community and found that other models of HP printer encounter similar problem. I tried to follow those posts but no luck of success.

My computer : Lenovo notebook

Windows 10 Home verison 2004 OS build 19041.450

Before installation, I have disabled startup application, modify msconfig and delete old file in temp folder or program files folder

I download HP Print and Scan Doctor 5.4 to guide me download the full application of driver. However, the error message occurred is,

"A problem occurred while preparing to install software to your system. Please restart your computer, and run this installer again. If the problem persists, please check the product support web site for your products."

Actually, when I plug the usb to the computer, it can recognise the printer but no installation of driver, I cannot have application to scan document (previously I have successfully install HP Scan).

I try to download HP printer app in Microsoft App store (HP Smart), it also cannot launch the scan software to scan.

Anyone can help?

Many thanks!

[sandytechy20]

@allanlam

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.