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HP Recommended
Laserjet 107
Microsoft Windows 10 (64-bit)

Hi, Replaced an old inkjet printer with the 107 Laserjet.

Installed the correct drivers from the HP Website

When submitting for prints the document appears in the print queue, and sometimes prints, sometimes it does not print, and sometimes it vanishes from the print queue without printing. Sometimes I can get it printing by restarting the printer (by unplugging) and sometimes it prints but only after an hour or so.

I am connected to the printer via home WiFi.

I have installed and run print doctor several times, and it usually finds (and fixes?) a port error.

Sometimes the printer throws out a printed error page with error code 11-1112

This is driving me nuts!

Any help greatly appreciated.

Many Thanks

 

1 REPLY 1
HP Recommended

@GNA1960

 

Welcome to the HP support community.

 

Provide the complete printer model number or the product number for more assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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