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‎01-22-2022 06:02 PM - edited ‎01-22-2022 06:04 PM

HP Recommended
Operating System: Microsoft Windows 11

Printer Laserjet 4050n

Driver HP PCL6(7.0.1)

Laptop MS Surface 3

Router TP Link

Laptop connects to router via wireless and then cable to printer.

All was working before windows 11 upgrade. Have installed windows updates.

Printer currently indicates offline.  Have reinstalled and upgraded driver to above. 

Have tried PCL 6, PS, and PCL 5 drivers with no luck.

At one stage printer indicated READY and would print out an Error indicating Unsupported Protocol. Now printer just indicates Offline.

 

My son has a Surface 2 with HP Pcl6 driver and it is still printing on the HP4050n.

 

Have run HP doctor and no issues identified.

Have run microsoft trouble shooter and it indicates see administrator. 

 

Suggestions please and thanks in advance

 

Hill

 

 

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