Laserjet M254 no driver available

[Jesper_254]

The driver for my Color Laserjet M254nw is not installing correctly.

I have tried to install driver with different HP tools, 123.hp.com/laserjet, etc. but always end with the printer showing that the driver was not installed or not available.

Printer works with Airprint and I can also open the webserver. I have tried a factory reset of the printer, but nothing helps.

Hope someone can help.

[sandytechy20]

@Jesper_254

Welcome to HP support community.

Did you uninstall the printer from root level?

If not, follow the below steps:

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and run printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Jesper_254]

Thanks for the advice. I maneged to get the old drivers removed. I clicked on the link and started the installation program, but it was not possible to find the printer with USB cable or when trying the IP address.

So I tried again with 123.hp.com/laserjet and succesfully got the driver installed, but now get a printer error. No matter what I try to print, it shows an error.

If I then try to install the printer with 123.hp.com/laserjet, but connected with a USB cable, it works. So it seems to be happening when I install it as a network printer. Something with my computer? I am running Win10 Pro, 64 bit

Thanks & regards

Jesper

[Jesper_254 · Accepted solution]

After several attempts in different ways, I found this to be the solution

https://support.hp.com/in-en/document/c04655208

Best regards,

Jesper

[sandytechy20]

@Jesper_254

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.