Laserjet MFP M28W reset EWS password

[AVi47]

I have lost the custom password for the EWS in my HP LaserJet Pro MFP M28w. How can I reset it to default? I need to solve this because it will not let me change any settings without the EWS password. Cannot change IP address settings

Thank you in advance

[KrazyToad]

@AVi47

Welcome to HP Support Community

I understand your concerns

I suggest you contact HP Support in your region for assistance

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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