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HP Recommended
Laserjet P1005
Microsoft Windows 10 (64-bit)

Impossible to print legal size paper anymore... Since Windows 10 update I think... 

"Legal" doesn't appear as a choice ("Letter" only) in "Features" under "General" tab in printer properties.

I did reinstalled the driver and restarted de computer...

When I do chose "Legal" in printing preferences, 8.5 x 11 numbers stay on the preview at the right, with what seems to be 8.5 x 14 lines appearing to scale on the letter size...

1 REPLY 1
HP Recommended

@fredericgerm

 

I reviewed your post and I understand you are facing issues printing on legal paper size.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you create a custom paper size following the steps in the below article and then try printing and check if it helps.

 

https://support.hp.com/in-en/document/c03890386

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.