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‎02-04-2025 01:00 AM - last edited on ‎02-07-2025 10:35 AM by Moderator

HP Recommended

I have a HP Laserjet Pro MFP.  I print documents from Windows 10 & 11 PCs, an Apple Mac Mini running Sequoia 15.3, and print from an iPad using HP Smart app.  Documents print without issue.  The printer continues to lose the correct Date/Time and returns to Jan-01, 2000 whenever I scan document a document to a USB drive or run a printer report.  No error messages are generated or displayed.  The printer sat in the original HP box in dry storage for nearly a year. It was recently put back in service and connected to a new xfinity network router. Except for the date/time issue it is working great and print quality is a good as ever. 

 

Is there a battery somewhere in the printer that needs to be replaced or a setting corrected?

 

Thank you.

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