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‎05-09-2026 12:04 PM

HP Recommended

Latest windows 11 driver; printer not printing color except  when printing from printer setup 

1 person had the same question
1 REPLY 1

‎05-11-2026 04:18 AM

HP Recommended

Hi @PeteS10,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand how  it must be when your HP Color LaserJet CP1515n isn’t printing in color properly on Windows 11. 

 

Please note the latest available drivers are for Windows 10. 

 

Here are a few steps you can try right away:

 

  1. Install Windows 10 driver Download the Windows 10 driver package from HP’s support website, then run the installer in compatibility mode (right-click → Properties → Compatibility → select Windows 10).
  2. Check printing preferences Go to Control Panel → Devices and Printers → Right-click your printer → Printing Preferences. Make sure “Print in Grayscale” is unchecked and “Color” is selected.
  3. Run HP Smart App :  This  tool from HP can automatically detect and fix common printing issues, including color problems.

    The link for HP Universal Print Driver for Windows PostScript (64-bit) for HP Color LaserJet CP1515n Printer  - Click here 

I hope this helps.

I'm an HP Employee.


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