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‎06-07-2025 07:37 AM

HP Recommended

While setting up, there was a leaking cartridge error. Grandpa mistakenly threw it out because the whole thing leaked out. Tried to set up using a new ink cartridge but the set up one is needed at first. What do I do, because they dont sell them and customer service wont answer the phone?

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1 REPLY 1

‎06-08-2025 11:32 AM

HP Recommended

@js12321, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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