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Deskjet 2600 all in one
Chrome OS

When I attempt to login into HP smart. The following pops up: 

Mel1380138_0-1602131508077.png

Can you advise me as to what is causing this that prevents me from logging in? I've tried on 2 laptops and no success. When I try to log in from my phone into HP smart, it works. So is it something in my chromebook, a setting I must change? Please advise.

 

1 REPLY 1
HP Recommended

Hi @Mel1380138,

 

Thanks for using the HP Support Community.

HP Smart is not supported on Chromebook.

 

If you need help to scan on Chromebook, this resource (example ) will show you how:

 

https://www.youtube.com/watch?v=1XnBaSWJDfo

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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