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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Logging into HP Smart

HP Recommended
Deskjet 2600 all in one
Chrome OS

When I attempt to login into HP smart. The following pops up: 

Mel1380138_0-1602131508077.png

Can you advise me as to what is causing this that prevents me from logging in? I've tried on 2 laptops and no success. When I try to log in from my phone into HP smart, it works. So is it something in my chromebook, a setting I must change? Please advise.

 

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HP Recommended

Hi @Mel1380138,

 

Thanks for using the HP Support Community.

HP Smart is not supported on Chromebook.

 

If you need help to scan on Chromebook, this resource (example ) will show you how:

 

https://www.youtube.com/watch?v=1XnBaSWJDfo

 

Hope that helps!



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