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‎01-03-2022 03:21 PM

HP Recommended
Product: OfficeJet 5255
Operating System: macOS 10.15 Catalina

I’m trying to use HP Easy Start to print and scan to an OfficeJet 5255 from an iMac (OS 10.15.7). However, during “Install” it tells me I need ‘Essential Software” (version 5.16.5.3) and "HP Easy Scan" (version 1.11.0.4). Where can I find these drivers? Thank you in advance for any help you can provide.

1 REPLY 1

‎01-07-2022 11:54 AM

HP Recommended

@Antjav03

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Let's install the essential software from here: https://support.hp.com/in-en/drivers/selfservice/hp-easy-start/7376041 which also contain scanning software. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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