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HP Recommended
HP Officejet Pro 8610
macOS 10.15 Catalina

I am looking for a simple driver for my HP Officejet Pro 8610 for MAC.  Used be on the HP website.  Now the only thing I can find is something called "HP Smart" - tells you to download this and then it will install the printer.  I downloaded it and it only recognizes the other HP printer that I have,  not this one.  This printer is finicky.  Almost every time the internet goes down, I have to delete and reinstall it.  Happened today.  I deleted it but now can't find a driver to reinstall it.  Thanks for any tips someone might have.  Or just send me this driver if you happen to have it for a MAC!  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @RoswellDonna,

 

I'd like to help!

 

Try updating mac and printer firmware

 

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac

 

Uninstall HP Easy Start

  • Click on Spotlight icon and type HP Uninstaller or by opening HP Easy Start.
  • Click on Continue to uninstall the software.
  • When prompted for password, type in your system password
  • You can also uninstall by opening HP Easy Start.

 

 Download HP Easy Start and install the printer.

  • Download HP Easy Start(click on the driver tab below HP smart) and follow the on-screen to complete the installation. 

 

You may also add the AirPrint printer to the Mac printer queue

 

Add the Air Print printer to the Mac printer queue

Confirm you are using Air Print by adding the printer in System Preferences.

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.
    • If your printer is listed, remove and re-add the printer to confirm it is set up for Air Print. Click the printer name, click the minus sign "-" to delete the printer, click the plus sign "+"click Add Printer or Scanner, click the printer name and then continue to the next step.
    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
  3. Confirm Air Print or Secure Air Print displays in the Use or Print Using menu, and then click Add.
  4. Open a document or photo, click File, and then click Print.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

3 REPLIES 3
HP Recommended

Hi @RoswellDonna,

 

I'd like to help!

 

Try updating mac and printer firmware

 

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac

 

Uninstall HP Easy Start

  • Click on Spotlight icon and type HP Uninstaller or by opening HP Easy Start.
  • Click on Continue to uninstall the software.
  • When prompted for password, type in your system password
  • You can also uninstall by opening HP Easy Start.

 

 Download HP Easy Start and install the printer.

  • Download HP Easy Start(click on the driver tab below HP smart) and follow the on-screen to complete the installation. 

 

You may also add the AirPrint printer to the Mac printer queue

 

Add the Air Print printer to the Mac printer queue

Confirm you are using Air Print by adding the printer in System Preferences.

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.
    • If your printer is listed, remove and re-add the printer to confirm it is set up for Air Print. Click the printer name, click the minus sign "-" to delete the printer, click the plus sign "+"click Add Printer or Scanner, click the printer name and then continue to the next step.
    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
  3. Confirm Air Print or Secure Air Print displays in the Use or Print Using menu, and then click Add.
  4. Open a document or photo, click File, and then click Print.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

OMG - I just did what you said and it worked!! Thank you, thank you, thanks you!! My printer is now up and running again!!

HP Recommended

You're welcome 🙂

 

I am glad the issue is resolved.

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping

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