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HP Recommended
Officejetpro 9730

i am unable to access my EWS server since i lost access to the admin password.

 

thanks in advance.

1 REPLY 1
HP Recommended

@Hassan12123, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Factory Reset:

  • Unfortunately, if the admin password is lost, it typically cannot be recovered directly through the EWS or any user-facing method.
  • Performing a factory reset of the printer may help restore the default settings, including the default admin password.

You may refer to this guide: Restore factory defaults on your HP printer | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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