M225 duplex printing no longer works

[Sharyn4]

Beginning Aug 2024, my printer M2256 stopped printing duplex automatically.  It gives me the option to manually do it, but that is not possible for much of what I print; I bought this printer years ago because it is designed for automatic duplex printing.  I noticed this after a Windows 11 update in August.  I downloaded a new driver 3 times, but there is no change.  The print menu also gives me the option of color printing, but this printer is only a B&W printer.  There is no malware or viruses on the PC.

[Sharyn4]

Here are the choices I see when I look at the Advanced tab on Printer Properties.  After the driver update, it was set to the Color LaserJet.  My printer does not print  on 11x17 or color either.  I tried the other drivers listed and they don't work.

[Andr-1611 · Accepted solution]

Hello @Sharyn4 ,
Welcome to the HP Support Community!

First try this:

A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.

Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

B) Automatic Two-Sided Duplex Accessory:

Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

If the Options > Duplexer or Duplex Accessory is not displayed, then download only HP LaserJet Pro MFP M225-M226 Printer Full Software and Drivers 

1. Uninstall HP printer software, and then remove the printer from your Devices list. 
2. Restart the PC
3. Close all programs
4. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE
5. The installation was completed successfully, now you must ...
6. Restart the PC again
7. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

I hope this helps.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Sharyn4]

This worked!  Too bad that I bought a new printer assuming that my 9-year-old printer would be unfixable.

Once again, Microsoft Windows update has screwed up my PC!