M283fdw wireless printing issue

[bodnandi]

Hi,

I have an MFP M283fdw. I have problems with printing on it through wifi. I have connected several Android phones and several laptops with various windows platforms to it and some or all the laptops have difficulties printing wirelessly. Usually the printer is reported offline on the laptops, but its actually connected to the correct Wifi. The jobs are then put in queue and once the printer is restarted the jobs are completed.

No idea how to get around this. HP doctor was of no help.

[Kumar0307]

@bodnandi, Welcome to the HP Support Community!

• Make sure the printer and the PC are connected to the same wireless network.
• Either a 2.4GHz network or a 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Assigning a manual IP address to the printer may resolve this issue.

First, make sure the printer is connected to the PC. Follow the steps below:

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
• If you get any security notification, click on show details/advanced and 'proceed to this website'.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Note: You may watch this video for a better understanding.

Try printing.

Hope this helps! Keep me posted. 

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