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‎12-02-2021 07:03 AM

HP Recommended
Product: M651
Operating System: Microsoft Windows 10 (64-bit)

I'm having some trouble finding instructions to reset the admin code/password for an M651. I have the service code and have performed a factory reset (Administrative Settings > General Settings > Factory Reset) however this did not reset the admin password. Any help would be much appreciated.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2021 08:22 AM

HP Recommended

Figured it out. Press the HP logo on the touchscreen during bootup, go into the administration menu, then boot options, then check Cold Reboot.

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1 REPLY 1

‎12-02-2021 08:22 AM

HP Recommended

Figured it out. Press the HP logo on the touchscreen during bootup, go into the administration menu, then boot options, then check Cold Reboot.

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