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- HP Community
- Printers
- Printer Setup, Software & Drivers
- MAC OS X Snow Leopard version .purchased a new printer HP Of...

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12-28-2018 04:43 PM
Hi All ,
Please let me know whether HP OfficeJet Pro 8710 is Compatible for MAC OS X Snow Leopard (10.6.8)
I am unable to find the drivers to install the printer
So please share the download link so that i can install
Thanks & regards,
Vijayaraghavan.S
Solved! Go to Solution.
Accepted Solutions
12-29-2018 04:34 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
How are you trying to connect the printer to your MAC?
I did a double check on this printer, there is no driver available for your Mac OS.
However, If the printer connected via wireless follow the below step to add the printer.
Step 1: Remove multiple printers from the printer list
Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status.
-
Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.
-
Find the printer names that match your printer from the list of devices.
Figure : Printers and Scanner window with multiple names of a printer in the list
-
If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button
at the bottom of the list. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer.
-
Try printing again.
-
If the printer prints, you can stop troubleshooting.
-
If the printer remains offline or displays an error, continue to the next step.
-
Step 2: Delete the existing print queue and add the printer
Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session.
-
Make sure your Mac is connected to the Internet.
-
In the Printers list, click your HP printer, and then click the Minus button
to delete it.
-
Click the Add button
.
-
Find and select the name of your printer from the Printer list, and then click Add to add your printer. Do not select an HP Fax driver.
Figure : Example of the printer selection list
-
Click Print Using or Use.
-
Select the name of your printer (if available) or AirPrint.
Figure : Menu showing AirPrint selected
Your new printer queue displays in the Printers list in an Idle status
.
Figure : Example of a newly added printer in the Printers & Scanners list
-
Try print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
12-29-2018 04:34 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
How are you trying to connect the printer to your MAC?
I did a double check on this printer, there is no driver available for your Mac OS.
However, If the printer connected via wireless follow the below step to add the printer.
Step 1: Remove multiple printers from the printer list
Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status.
-
Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.
-
Find the printer names that match your printer from the list of devices.
Figure : Printers and Scanner window with multiple names of a printer in the list
-
If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button
at the bottom of the list. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer.
-
Try printing again.
-
If the printer prints, you can stop troubleshooting.
-
If the printer remains offline or displays an error, continue to the next step.
-
Step 2: Delete the existing print queue and add the printer
Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session.
-
Make sure your Mac is connected to the Internet.
-
In the Printers list, click your HP printer, and then click the Minus button
to delete it.
-
Click the Add button
.
-
Find and select the name of your printer from the Printer list, and then click Add to add your printer. Do not select an HP Fax driver.
Figure : Example of the printer selection list
-
Click Print Using or Use.
-
Select the name of your printer (if available) or AirPrint.
Figure : Menu showing AirPrint selected
Your new printer queue displays in the Printers list in an Idle status
.
Figure : Example of a newly added printer in the Printers & Scanners list
-
Try print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
01-01-2019 12:20 PM
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Take care now and do have a great week ahead and Happy New Year!
:)Cheers:)
Raj1788
I am an HP Employee