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‎01-26-2022 03:31 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

First time set-up for a Neverstop Laser MFP 1202w, sends me to the Microsoft store to download HP Smart, but the Microsoft store says it doesn't have what I am looking for.  Virtual assistant is no help; just keeps sending me to the same place.  Is there somewhere else I can go to download HP Smart?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2022 04:11 PM

HP Recommended

Hello @DavidB631 ,
Welcome to the HP Support Community!

 

What you are looking for you will find here: Install HP Smart app to complete setup and support 

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
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View solution in original post

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3 REPLIES 3

‎01-26-2022 04:11 PM

HP Recommended

Hello @DavidB631 ,
Welcome to the HP Support Community!

 

What you are looking for you will find here: Install HP Smart app to complete setup and support 

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎01-26-2022 05:07 PM

HP Recommended

Resolved.  Had to install initially from the desktop computer instead of my laptop.  Both now working properly. 

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-27-2022 02:58 PM

HP Recommended

Thank you for your positive feedback.
I am glad that everything is working again.

 

Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
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