MFP 140w error EBS00P0013 suddenly stopped printing

[SDP5]

Printer is connected to to wifi but for some reason isnt printing.  I attempted to reinstall and unplug but with no sucess.

[Max3Aj]

@SDP5, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP LaserJet MFP M227fdw is showing the error code EBS00P0013 and refusing to print, despite being connected to Wi-Fi, it typically indicates a communication or software issue. Here’s a step-by-step guide to troubleshoot and resolve this problem:

Power Reset

Perform a hard reset to clear any temporary issues:

1. Turn the printer off.
2. Unplug the power cord and any USB/Ethernet cables (if connected).
3. Wait for 60 seconds.
4. Plug the power cord back in and power on the printer.
5. Print a configuration report by pressing and holding the Cancel (X) and Wi-Fi buttons together until all LEDs blink. This will print out network and system info, including the IP address.

Access the Printer's Embedded Web Server (EWS)

1. Open a web browser on your computer.
2. Enter the printer’s IP address (from the configuration page) into the address bar.
3. If the EWS does not load or appears corrupted, this may confirm a firmware issue.

Reinstall Driver & Software (Clean Method)

1. Go to Control Panel > Programs > Uninstall a program.
2. Uninstall all HP-related software (Laser MFP 140 series, HP Smart, etc.).
3. Reboot your computer.
4. Download HP Easy Start or the Full Software Solution from the HP website for the M227fdw.
5. Install using USB first (recommended), then switch to wireless if needed.

Disable WSD and IPv6 (Advanced Network Fix)

1. Access the printer’s IP address (EWS) from your browser.
2. Navigate to Network Settings > Advanced Settings.
3. Disable:
   • WSD Printing
   • IPv6

This ensures Windows communicates directly via TCP/IP, which can help avoid EBS-related errors.

Firmware Update (if accessible)

1. If the EWS loads, try updating the firmware:
   • Go to EWS > System > Firmware Update.
2. If the EWS fails to load or the update crashes, a USB firmware update may be necessary. I can guide you through that process if needed.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support