MFP 3301SDW NOT WORKING WITH SURFACE LAPTOP

[chriswise74]

Is there a driver available for the MFP 3301SDW that would work with Surface Laptop running Windows 11.  My computer will find the printer, but it says there are no drivers available.

[ferRX]

Hi @chriswise74 

1. First install the next driver for Windows:

>> https://ftp.hp.com/pub/softlib/software13/printers/LJ3301-3304/V4_DriveronlyWebpack-60.0.1895-LJ3301...

2.  Then use the Add Printer from Windows > Configuration > Printers > Add Printer.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[chriswise74]

That did not work.  I downloaded and installed the link and then added the printer.  It says ready to use, but it still doesn't print.  The printer comes on for about 3 seconds like it is receiving data, but it never prints.  I have connected other computers to the printer and it works fine.  Something with the Surface Laptop doesn't seem to work.  Any other suggestions?

[ferRX]

Ok, If that doesn´t work then try with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/LJ4101-4104/V4_DriveronlyWebpack-54.5.5369-LJ4101...

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[chriswise74]

That driver did not work

[ferRX]

Hi @chriswise74 

Ok, then try the next driver for your printer:

>> https://support.hp.com/au-en/drivers/swdetails/hp-color-laserjet-pro-mfp-3301-3304-3388-printer-seri...

• 

https://ftp.hp.com/pub/softlib/software13/printers/LJ3301-3304/V4_DriveronlyWebpack-60.0.1895-LJ3301...

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[chriswise74]

That one didn't work either.  When I added the printer back to the computer it just said offline and I couldn't get it to do anything.  I have been able to print from that printer with other devices, just not my Surface Laptop.