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‎12-05-2023 07:20 PM

HP Recommended

Hi,

 

MFP E72525 is connected and printing fine but can't access the admin mode in web interface page to setup scanning.  It will not accept any of the usual defaults. Cleared password in Pre-boot mode and still can't get into admin mode. Also tried using the HP driver package to setup scanning with no success. This is an off lease "managed" printer if that makes a difference with security, etc? I had a tech friend with a lot of HP experience look at it and he said it's really strange he can't get into admin mode on web page while sitting at a work station.

Does scanning have to be setup in admin mode?

Any help greatly appreciated.

Thanks in advance

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