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‎08-12-2025 05:07 AM

HP Recommended

MFP M277n  showing supply memory error after update been advised to downgrade firmware have spent over 4 hours looking for the file but unable to find PLEASE help thanks

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2 REPLIES 2

‎08-13-2025 12:57 PM

HP Recommended

Hi @Parvis1,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding "supply memory error"!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

  • Check for Latest Firmware: Sometimes, updating to the very latest firmware can resolve specific errors. Ensure that you have checked for any newer updates that may fix the issue.
  • Reset Supplies: Try to reseat or reset any toner cartridges, as sometimes supply memory errors can result from a poor connection.
  • Printer Reset: Perform a hard reset of the printer to clear any residual errors.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎08-14-2025 06:13 AM

HP Recommended

i have update to latest firmware and thats were the problem started..i have been advised to down grade the firmware but cant find a link to it

 

please help

 

thanks

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