MFP M277dw Ready 2 Download fw is corrupt

[mgland1722]

Yes I have the Color LaserJet Pro MFP M277DW.  I downloaded the latest firmware version from the HP support site.  The double clicked the folder. 

[mgland1722]

Unfortunately for me the problem has returned.  All of the steps I tried before are not working.

[mgland1722]

I just spent the last several minutes with HP tech support.  Since the printer is out of warranty, I was informed that it cannot be repaired and needs to be replaced.  This is the most ridiculous thing I have heard.  I have been a strong promoter of HP products in the past and this event and experience has me reconsidering HP and their products.  To have a printer last less than 18 months is sad and it all started with a message on the printer LCD panel saying there was a firmware available which I initiated the update.  

[amirdarwish]

That's crazy! I just turned mine off for a full day and plugged it back in and it worked.

What I understand from my friend who's a technician is that the control board needs changing. It cost about $100 and you can get it from printer part shops online. May require some techy skills to replace.

[burakunal]

hi same problem for my printer. Pls send me the reset information . thank u

[DavidSMP]

Hi @burakunal,

 Welcome to the HP community. A very good day to you.  I understand that you need the reset information for your printer because of the same issue where the printer gives an error message. It will be a pleasure to assist you here.

• Is this the same printer model?
• If it is not please let me know the complete model# or the product# of the printer.

I will send the reset information as a private message.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

Take care now and have a splendid week ahead.

[burakunal]

Hi
Printer model is mfp277n. I did some basic reset instruction which founded on internet also try hp tools for firmware update but nothing was changed. Many thanks for your helps.

[DavidSMP]

Hi @burakunal,

I read your super quick response. Brilliant effort to try the steps on your own. Kudos to you for that. 🙂 Please find the steps for an NVRAM reset sent you as a private message.Please keep checking your forum private message. Please perform the NVRAM reset first and check if that fixes it. 

If it does not please perform the super NVRAM reset and check if that does the trick for you. If the printer has no hardware issues, then this should fix it for you. 

Please remember to mark my public post as an "Accepted Solution" for several others to benefit and pLease give the same post a " Kudos" for my efforts to help.

I genuinely hope the printer issue gets resolved and the unit works great and stays healthy for a long time.

Take care and have a fabulous week ahead. 🙂

[DavidSMP]

Hi @burakunal,

Please find the steps to perform the required resets. DO that one at a time.

[gman26]

I am having an issue with our hp m277dw.  An error appears on the printer screen stating " Ready 2 Dowmload fw corrupt".  I have tried many troubleshooting tasks.  Please submit a way to reset the printer so I may continue to fullfill my job requirements.

Thank you for your assistance.