MFP M28 factory reset procedure

[MrBRUKUS]

Can you please provide the default username and the factory reset procedure for LaseJet MFP M28?

Thanks

[Jay_G24 · Accepted solution]

Hi @MrBRUKUS,

I'd like to help!

I understand that the printer is locked with a username and password.

.

The default username is admin and the password is "password"

If the issue persists, We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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