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‎07-06-2022 01:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP M527 MFP connected via USB cable, but it only shows up as a scanner. I can print to it via network but I need it to work via USB.

 

I've tried reimaging the PC but same issue. I actually have 2 with same issue. I've tried everything in this thread... https://h30434.www3.hp.com/t5/LaserJet-Printing/Scanner-only-detected-Windows-can-t-detect-Printer/t...

 

 

Category:
1 person had the same question
4 REPLIES 4

‎07-06-2022 02:22 PM

HP Recommended

You may want to try the USB version of Universal Print Driver. Part of the install is a patch for USB for Windows 10.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-07-2022 12:03 PM

HP Recommended

I downloaded "ps-usb-setup-x64-7.0.1.24923" and manually installed a printer chose USB for the port. 

 

Printer shows up but nothing prints out. I see the job submitted and disappers but no phycical print job happens. 

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‎07-07-2022 01:26 PM

HP Recommended

It is possible to disable printing from USB on these devices through the EWS setup. Log into the EWS by typing the IP address of the printer into a address bar in a browser. If you have assigned a password to the EWS you will need to log in. If you do not have a password set you may need to set one before you can adjust these settings.

 

Repairatrooper_0-1657221977789.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-08-2022 05:16 AM

HP Recommended

Checked, its was already enabkled. it worked not too long ago. 

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