MISSING setup cartridges

[APOIRIER]

I am setting up a new printer. The SN# is [Personal Information Removed]. I need the setup cartridges to do so. They were not in the box. How do I get a set? 

[Sneha_01]

Hi @APOIRIER ,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.  I will be glad to help you. I understand you do not have the setup ink cartridges. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. It is different for every printer model.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Rachel571 

HP Support 

[APOIRIER]

Hi, The SN# to the printer is TH25I5Q10K. PLEASE HELP WITH SETTING UP WITHOUT THE CARTRIDGES.

[APOIRIER]

Hi,

I have received several e-mails asking for the serial number of my printer. I have sent this each time. I hope this is the last one and you will be able to help me set my printer up. The number is TH25I5Q10K. 

[Sneha_01]

.

[Sneha_01]

Hi @APOIRIER 
 

I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

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