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HP Recommended
If you have an unsupported paper size or type loaded in tray 2, duplex will be disabled. Note that use of the any or custom setting will cause this as the printer has no way of knowing if the paper is compatible with duplex and to prevent possible jams, simply does not duplex at all.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If you have an unsupported paper size or type loaded in tray 2, duplex will be disabled. Note that use of the any or custom setting will cause this as the printer has no way of knowing if the paper is compatible with duplex and to prevent possible jams, simply does not duplex at all.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
As this is an enterprise product, it ships with enforced 2 sided printing turned on. You need to go into the embedded web server and under printer defaults, change to single sided as the default.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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