-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- MY Deskjet Plus 4152 printer won't print

Create an account on the HP Community to personalize your profile and ask a question
10-06-2021 03:21 PM
Hello,
I recently purchased a HP Deskjet 4152 printer on ebay
Can anyone tell me what I am doing wrong here?
10-09-2021 08:59 AM
@JimP3, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to print from your computer. Are you using the HP Smart app to print? Let us try these steps:
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
If the power light is blinking, make sure the ink cartridge access door is closed.
Refer to this document for more info - Blinking Lights
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee