MY PRINTER DOESN'T PRINT

[RMA-1_]

I HAVE CHANGED THE PIN OF MY PRINTER. I THINK THAT IT ISN'T FUNCTIONING BECAUSE OF THAT.

[VikramTheGreat]

Hi @RMA-1_,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Sorry to hear about the trouble. If you've changed the PIN on your HP Smart Tank 581 All-in-One Printer and it's no longer functioning correctly, it's likely related to Wi-Fi Direct or WPS PIN settings, which are used for secure wireless connections.

Let’s try the steps below to resolve the issue:

1. Restore Wi-Fi Setup Mode

This resets the network settings and allows you to reconnect the printer:

• On the printer control panel, press and hold the Wireless button until the Power and Wireless lights blink.
• This puts the printer back into Wi-Fi setup mode.
   

2. Reconfigure the Printer in the HP Smart App

• Open the HP printer setup (HP app) | HP® Support.
• Remove the printer if it’s already added.
• Click “Add Printer” and follow the steps to reconnect using the new PIN or Wi-Fi credentials.
   

3. Find or Reset the WPS PIN

If you're being asked for a WPS PIN:

• Look for it on the printer’s control panel or printed info sheet.
• If it’s expired or not working, restart the printer and try again.
• More help here: Find the wireless network password or PIN to connect an HP printer | HP® Support

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat