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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ShiraneK
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Solved!

Mac OS 11.2.2 hp6700 unable to print

HP Recommended
HP6700
macOS 11.0 Big Sur

Hi,

Anyone else having problems with printing on a 6700 after upgrading to Mac OS 11.2.2?   I think I have tried everything suggested uninstall/install/remove printers/reinstalling software and still no luck.   Scanning seems to work but unable to print.  Printer still works fine for windows hosts. 

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TEJ1602
HP Support Agent
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@ShiraneK, Welcome to HP Support Community!

 

Follow the steps below, try to add the printer using AirPrint drivers-

 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

 

Select printer and click the minus sign

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

Select AirPrint from the Use menu

 

Click Add to add the printer to the list.

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

ShiraneK
Author
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Thank you!

That worked i think it was because I was trying to install the drivers from the easy start app.

Appreciate your assistance!!

TEJ1602
HP Support Agent
HP Support Agent
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@ShiraneK

 

That's great! Happy to hear that.

 

Let me know if you need any further assistance.

TEJ1602
I am an HP Employee

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