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‎01-05-2017 01:54 PM

HP Recommended
Product: Photosmart C4200 All In One
Operating System: macOS 10.12 Sierra

Just updated my laptop to macOS 10.12.2 Sierra.

 

It's connected via wi-fi to my HP Photosmart C4200.

 

When I went to install the latest printer driver, so as to be able to resume printing now running latest OS, I couldn't find a version for 10.12.

 

It isn't an option in the drop-down menu for my printer - the latest OS version listed is 10.11

 

Can anyone help?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2017 10:14 AM

HP Recommended

@ethelberg, welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to find the latest drivers for your HP Photosmart C4200 All-in-One Printer after upgrading the OS to MacOS 10.12 Sierra.

 

Don't worry as I have a few steps that should help fix this issue.

 

As the full feature software is not available, you need to add the built-in drivers from Apple Update: HP Printer Drivers v5.0 for OS X

 

Also, you may check the link: http://hp.care/2fxNaqo

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

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3 REPLIES 3

‎01-06-2017 10:14 AM

HP Recommended

@ethelberg, welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to find the latest drivers for your HP Photosmart C4200 All-in-One Printer after upgrading the OS to MacOS 10.12 Sierra.

 

Don't worry as I have a few steps that should help fix this issue.

 

As the full feature software is not available, you need to add the built-in drivers from Apple Update: HP Printer Drivers v5.0 for OS X

 

Also, you may check the link: http://hp.care/2fxNaqo

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎01-10-2017 01:21 PM

HP Recommended

Thank you Rainbow 23!

Was this reply helpful? Yes No

‎01-10-2017 01:33 PM

HP Recommended

@ethelberg, you are welcome.

 

I am happy to know that the issue has resolved.

 

I also appreciate your time and patience in following the steps which resolved the issue.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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