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‎04-21-2023 02:44 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Other

I Have a Mac Powerbook operating OS Ventura 13.3.1. I have an MFP M277 PCL 6 with a firmware datecode of 2019-12-03. However, during installation the hp application had me download the file M277_MFP_Series_FW_Update-20220111.dmg, presumably released 2022-01-01, to upgrade the firmware. when I launch that .dmg file, it lauches, but gives the error: " "HP Firmware Updater" can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information." screenshots are attached.

2023-04-19_20-05-58.jpeg2023-04-19_20-06-16.jpeg

I believe this means hp hasn't upgraded the file to comply with Apple's latest security requirements, which maybe isn't a surprise considering the update is over a year old.

Would greatly appreciate any suggestions. Thanks!

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2023 03:01 AM

HP Recommended

as noted in another post dated 1-06-22 from StretchMusic:

The message you are seeing is expected behavior and is related to Apple Gatekeeper. Please follow the Apple support document to allow installation of the software. 

https://support.apple.com/en-us/HT202491

 

The firmware on my computer has now been updated to 2022-01-11.

Thanks to StretchMusic and to whatever algorithm found him after I posted my question.

View solution in original post

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1 REPLY 1

‎04-21-2023 03:01 AM

HP Recommended

as noted in another post dated 1-06-22 from StretchMusic:

The message you are seeing is expected behavior and is related to Apple Gatekeeper. Please follow the Apple support document to allow installation of the software. 

https://support.apple.com/en-us/HT202491

 

The firmware on my computer has now been updated to 2022-01-11.

Thanks to StretchMusic and to whatever algorithm found him after I posted my question.

Was this reply helpful? Yes No
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