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HP Recommended
HP LaserJet M15W
macOS 10.15 Catalina

Just installed the new Mac OS 10.15 only to find HP isn't supporting it yet. Any idea where a driver can be found so this HP LaserJet M15W printer is useable? Or, when HP will provide an updated driver? Printer worked great with 10.14 and last available driver.

3 REPLIES 3
HP Recommended

Hi @IA526,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.
 

 

If your HP LaserJet M15W is not working after updating to macOS 10.15 (Catalina), here are some steps you can take to try to resolve the issue:

1. Use Built-in macOS Drivers

  • macOS often includes basic drivers for HP printers. Try adding the printer through System Preferences:
    • Go to System Preferences > Printers & Scanners.
    • Click the + button to add a printer.
    • Select your HP LaserJet M15W from the list and check if it can connect using the built-in drivers.

2. Download HP Easy Start

  • HP offers a utility called HP Easy Start that can help with driver installation. You can download it from the HP support website.
  • Run the utility, and it should guide you through the setup and install any necessary drivers.

3. Check for Updates

  • Sometimes, HP releases updated drivers after a new macOS version is released. Regularly check the HP Driver Downloads page for updates for your specific printer model.
  • The HP LaserJet M15W supports AirPrint. If you're using a wireless connection, try printing via AirPrint without needing specific HP drivers:
    • Select your printer in the print dialog, and choose AirPrint from the printer options.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
HP Recommended

Just bought a new Mac mini which comes with Sequoia. My HP OfficeJet Prop 8100 only works as a basic printer. The HP app for updating the driver can't find anything for Sequoia. 
We've known about Sequoia coming out for a long time now. HP really should keep up to date, or as much as I like my 8100, I'll be getting an Epson or Brother to replace it.

HP Recommended

East start can't communicate with my printer, even though it was selected in the setup. I am on the same network, I have uninstalled software, reset router and printer several times. I tried to load via USB and network cross-over cable.

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